In August 2018 we started designing our first electric bike. In the early stages we were taking the bike to trade shows and flea markets to receive initial feedback on our design. What we quickly found was that people wanted a more accessible electric bike. The main barriers we saw were the high price, the need for a truck or bike rack to transport the bike, and the need for adjustability to accommodate riders of different heights. With these things in mind we went back to the drawing board to develop the Lectric XP. In May 2019 we released the Lectric XP from our humble office with the hopes of being able to sell 200 bikes over the course of the first 6 months. People saw the amazing value from the start and quickly jumped at the opportunity. We sold out of our 200 bikes within a week. After this amazing start things only got better as our customers became extremely vocal advocates and helped spread the word about our new bike. By the end of our 5 month pre-order we had sold over 6,000 bikes and had become an industry leader in the US market. With so many new customers we also had to expand our team from just 2 people to over 20, and this new team necessitated that we upgrade offices. Our new office is over 10x the size of the one we started with.
We are very proud of the product and team we have today, and we are extremely thankful for all of the challenges we faced along the way. We have fine tuned everything: the parts we use, who we work with, and even how we package and ship the bike to ensure the highest level of quality is being delivered to our customers. The journey so far has been amazing but we are very excited to see where we continue to go as a community of Lectric Riders.
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Lectric has always been a design company at heart. We find our success through critical thinking and creative problem solving, and we never stop pushing the limit. Whether it is finding ways to reach higher top speeds, or optimizing user friendliness, the customers' needs drive our design process.
As a part of our design philosophy the product comes before profit. We source parts from only the most trusted names in the industry like Shimano, Prowheel, Tektro, Wellgo, and LG. Using parts from these manufacturers ensures that quality is never a question, and the cost for the end consumer stays low.
Why choose us
Customer service has always been a point of pride for the Lectric team. We have a support team standing by for whatever your needs may be. Whether you have a deep technical question or want to see if our bike is right for you, we would be delighted to assist you.
We understand how frustrating it can be when on a competitors website add a $200+ shipping fee. Lectric is committed to an open and honest relationship with customers. That is why free shipping is and always will be included for all eBikes.
Unlike other companies we understand that building a bike yourself can be a daunting task. Our bike comes fully assembled so you can get out riding as soon as possible.
We don't know why other electric bike companies charge so much. But what we do know is that we have a profound commitment to offering a superior product at an industry breaking price. When comparing our bike to the competition you'll see we didn't settle when it comes to the quality of our parts. A bike with similar components could easily cost double what we are charging, but Lectric has always believed that building a community of riders is more important than maximizing profits.